How to verify my identity?

How does KYC work? How long does it take to verify my identity and what do I need to verify my Kriptomat account in a few minutes?

Identity verification at Kriptomat is a quick and easy process that usually takes up to 5 minutes.

Interested in knowing why you need to verify your identity?

Once your email address and phone number have been verified, you can start the identity verification process. Follow this step-by-step guide to submit the proper documents for verification.

Prepare your identity document. Kriptomat only accepts identity cards and passports (residence permits and work permits are not accepted)

IMPORTANT NOTE: Customers from the following countries can also verify their identity with their driving license:

Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Slovakia, Slovenia, Spain, Portugal, Czech Republic, Romania and Sweden.

Make sure you have a high-resolution camera to take photos and videos on your mobile phone or computer

Kriptomat prefers fresh photos and when submitting a photo of the document please make sure to submit a high-resolution color photo of a full double page of your PASSPORT or both sides of your ID or DRIVING LICENSE (if your country is on the list above), with a minimum of 4 months until the expiration date, the 4 corners of the document must be visible, all the data clearly legible and the photo of your visible face.

Take photos in a bright place

Turn off the flash to avoid reflections on documents

Don’t take a photo of a photo – screenshots.

Do not upload processed/edited photos.

Go to Kriptomat’s Official Website

The process of verifying your identity (a step-by-step guide):

1. LOG IN – Log in to your Kriptomat account and go to the Wallets section.

2. START THE PROCESS – Click on the blue button where it says Start your verification process.

2.START THE PROCESS - Click on the blue button where it says Start your verification process.

3. ENTER ADDRESS – The identity verification dialog will appear. You have to fill in the required data. Enter the address, building number, city, zip code and find your country in the dropdown menu. Then click Next.

4. SELECT AND UPLOAD DOCUMENT – You will be transferred to a dialog to choose the type of document you wish to use for identity verification. Kriptomat accepts two types of documents: Passports and identity documents. Please note that Kriptomat does not accept residence permits, driver’s licenses or other types of documents. Choose the document you want to use ( passport or identity card ). Here you can also decide to continue the process on a computer or mobile phone.

Kriptomat prefers that you take fresh photos of your identity document and your internet browser may ask you to allow our system to access your webcam. Please allow this.

You can also use the photos you have on your computer.

4. SELECT AND UPLOAD DOCUMENT

5. Upload the photos of your document. Click Next.

6. PASS LIVENESS/SELFIE CHECK – Your Internet browser may ask you to allow our system to access your webcam. Please allow it.

6. PASS LIVENESS SELFIE CHECK

7. Click Start to continue the “selfie liveness” check.

8. Click ” Done “.

9. Fit your face into the frame and turn your head according to the instructions given.

10. FINISH – Click Next and wait a couple of minutes while Kriptomat verifies your photos. Kriptomat will notify you by email when verification is complete.

USE YOUR MOBILE PHONE

You can use your mobile phone for steps 4. and 5. Simply enter your mobile number and you will receive an SMS with a unique link, to continue the process on your mobile phone.

And that’s it. Identity verification typically takes two minutes to an hour. You will receive an email once the process is complete.

Go to Kriptomat’s Official Website