CoinEx will upgrade its notification service in the near future.

Notifications about contracts and leveraged transactions will no longer be notified to users via SMS, but will be sent via email and in-site messages.

This includes timeliness such as margin call, forced liquidation, and overdue currency borrowing. For the above-mentioned operations with strong timeliness, they are greatly affected by market fluctuations, and message notifications cannot guarantee 100% timely delivery.

Please be sure to check the platform records at any time or set conditional orders in advance to reduce risks.

To ensure the quality of service, CoinEx strongly recommends that you set your email address as your most frequently used email address.

At the same time, in order to avoid missing emails, please make sure that you have added CoinEx’s system notification emails to the mailbox whitelist.

Contact CoinEx Support Team